![]() ![]() ![]() No matter the reason, this introductory email is the perfect opportunity to make a good first impression and set a collaborative tone with your customer – seize it. The new account manager was recently hired to take over the customer’s account.The customer didn’t have an account manager to begin with.The customer upgrades to a plan that demands a more senior account manager.The old account manager is getting reassigned.The old account manager is leaving the company.The are many reasons for this, including: In the course of business, you may need to introduce your customers to a new account manager – it could be a colleague, or perhaps even yourself.
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